How does a client change their payment method?

If you already clicked “Begin Appointment”:

1. Have the client update and set a new default payment in “My Account.”
2. Cancel the old appointment and schedule a new one.
3. If a promo code cannot be transferred, email providers@pinchmed.com for help.

4. Complete the log for the new appointment.

   
   

If you have NOT clicked “Begin Appointment”:

1. Ask the client to update their payment in “Manage Appointment.”
2. Once that’s done, click “Begin Appointment” and the new payment method will be used.